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Terms and Conditions

The following Terms and Conditions are a legal contract between an individual user and Alpha Plumbing. A shortened version of this contract has been included on all invoices sent out.

Alpha Plumbing LLC



Alpha Plumbing LLC (“Alpha”) will construct for the owner the improvements identified in the associated Invoice or Proposal (“Work”) for the price indicated within the Invoice or Proposal.

PAYMENT. Payment is due on the day of service unless otherwise noted within the Invoice or Proposal. Credit Card payments are subject to a processing fee of 2.9% (Subject to change). Payment not received in full on the day of service (or otherwise agreed upon day) are subject to a late fee and or Interest. Unpaid invoices after 30 days are subject to collections, including but not limited to Property Lien, Theft of Services filed at the Local Police Department, Civil Court, and reporting to all national collection agencies.

Any discounts are subject to be voided due to non-payment or outstanding balances. Upon execution of the Invoice or Proposal, the owner will provide payment as provided in the Invoice or Proposal. The owner shall pay all invoices, including change orders, within the time frame outlined in the Invoice or Proposal. Work will be scheduled upon deposit receipt as outlined in the Proposal. If the owner has secured institutional financing for the work, the owner shall request that the institution issue payments for the work payable to Alpha Plumbing. Any sums due after 30 days will incur interest charges of 24 percent per annum, compounded monthly. All work performed by Alpha shall be completed professionally according to standard practices and under applicable municipal and state codes. If your check is returned for non-sufficient funds, you expressly authorize your account to be electronically debited or bank drafted for the amount of the check plus any applicable fees. The use of a check for payment is your acknowledgment and acceptance of this policy and its terms and conditions. We reserve the right to withhold any future work or warranty work, including labor and materials, at any point if payment is not made without penalty.

CUSTOMER ACCOUNTS. Customers may set up an account with us for billing purposes. Residential customer accounts must include an active credit card on file, held by our third-party secured credit card processing company. Customers with accounts can choose to be invoiced for work performed with payment due as outlined on the invoice. Customers may also choose to process payment for the invoiced amount at the time of service to the credit card on file. Residential accounts will automatically be processed with the credit card on file if invoiced work is not paid in full by 30 days from the service date. Credit card fees apply.

CANCELLATION. Cancellations made 24 hours or less before an appointment will be subject to a charge of $100 + tax for estimates and half the rate of scheduled service for jobs. 

OWNER’S PRELIMINARY REQUIREMENTS. Unless otherwise agreed, prior to Alpha commencing work, the owner shall, at their sole cost and expense: complete engineering, survey, or other plans for the project; obtain any federal, state, and municipal approvals or permits required for Alpha to perform the contemplated work; provide a work site capable of supporting and permitting Alpha’s Work to occur without any additional, ancillary or incidental steps by Alpha not explicitly identified in the Invoice or Proposal; clear the project site prior to construction of any debris, equipment, personal items and/or construction materials that would materially interfere with Alpha’s performance of the work. The owner’s failure to meet the conditions identified above, on or before the date specified above, for any reason other than Alpha’s negligence, shall constitute a breach of this agreement and result in damages as provided in the Damages section.

CHANGES TO THE WORK. Without invalidating the contract, the Owner or Local Code Official may order changes to the work, including, but not limited to, additions, deletions, or modifications. Changes to work may be made as the work progresses. The owner agrees that any changes to the system installed by Alpha that differ from the written Invoice or Proposal shall be conclusive proof of the owner’s authorization to change the system from the Invoice or Proposal. The owner will pay all costs associated with change orders and receive any cost reduction associated with the deletion and/or substitution of work. Alpha is not liable for existing conditions related to plumbing, heating, or gas. The owner will pay all costs that may occur if necessary or if required by the local Code Official to upgrade to the current plumbing, heating, or gas code for a safe and proper working system. This Proposal is based on visible conditions, and the owner agrees that the price may vary due to non-visible plumbing conditions.

COMPLETION. Alpha will complete the work in the Proposal and any change orders as quickly as practicable. Owner agrees, however, that Alpha shall not be responsible for any damages to the owner, either direct or incidental, arising from any delays in completing the work before any date discussed between Owner and Alpha unless explicitly agreed to in writing between Alpha and Owner. Work dates are subject to change due to unforeseen circumstances and will be rescheduled promptly.

DAMAGES. Owner agrees that the only damages brought by Owner against Alpha relate to Alpha’s failure to complete the contracted work or damage to the owner’s property or persons while on the owner’s property. The owner agrees that any breach of this contract shall result in damages to Alpha, including all direct and incidental damages arising from the breach. The owner agrees that Alpha’s damages shall include, but not be limited to, Alpha’s time, resources, equipment, and overhead used in mobilization, purchasing materials, and preparing plans, Alpha’s loss of reasonably anticipated profits on this project or other projects occasioned by owner’s breach or termination of this agreement, Alpha’s losses arising from delays during the prosecution of this Proposal awaiting owner’s receipt of any plans, approvals, or permits for Alpha to complete the work not arising from Alpha’s negligence; and Alpha’s reasonable attorneys’ fees and costs associated with any legal action as a result of owner’s breach, including any claim for mechanic’s lien.

PERMIT FEES. Permit fees are not included unless otherwise noted in the Invoice or Proposal and will be at an additional cost the owner agrees to pay.

TERMINATION. Alpha may terminate the contract either for cause, arising from the owner’s inability or refusal to pay invoices on a timely basis, or from the owner’s failure to agree to a change order arising from differing site conditions identified after commencing the work that makes the contemplated work unpractical or impossible to perform. The owner may terminate the contract prior to completing the work but shall pay Alpha for completed work that has not been paid and for all resulting direct and incidental costs and damages identified in Damages. The owner shall pay Alpha for materials purchased specifically for this Invoice or Proposal.

ENVIRONMENTAL CONDITIONS. Unless specifically indicated, the work contemplated by Alpha presumes that no permits are required for any environmental impacts, including, but not limited to, subsurface conditions, wetlands impacts, hazardous or solid waste (s) for the work contained in the Invoice or Proposal; alternatively, the owner will, before the date identified in Section 2, procure all such permits. If Alpha believes permits are required to complete all work in the Invoice or Proposal. In that case, Alpha shall inform the Owner when Alpha learns or reasonably believes any approval or permit is required. The owner shall retain appropriate professionals to review the situation and submit the required applications. The owner agrees to defend and indemnify Alpha for any environmental claims arising from Alpha’s work performance where the alleged violation arises from missing or inadequate ecological permit (s) or existing conditions. The owner’s indemnification shall not cover any claims not included herein or any claims that result from Alpha’s actions or negligence that Violate applicable law.

WORK OUTSIDE OUR JOB SCOPE. Work that we are not licensed, insured, or capable of completing may be necessary and required to complete the work listed on this Invoice or Proposal. It is not included unless otherwise noted. No warranty is given for customer-supplied fixtures and/or materials. The owner agrees to pay any additional fees that may occur for repair or re-installation of supplied fixtures and/or material that Alpha does not provide. Owner agrees to pay for any cost associated with core drilling for any plumbing pipes, roof cuts, installation of roof vent flanges, patching and repairs to any wall ceiling or floor, fire caulking, concrete cutting, removing and patching, trenching, backfilling, and tamping of earth, electrical or another wiring, disposal cost for removal of old material or fixtures.

LEGAL PROCEEDINGS. Any legal action shall be pursued in the courts of Washington State and, notwithstanding any conflict of law principles, shall be governed by Washington law. Payments not made in full will be subject to property lien. Acceptance of this Proposal is considered legal notice of property lien.

INDEMNIFICATION. The owner shall defend, indemnify and hold Alpha harmless from all claims, penalties, or assessments arising from the breach of any covenant, representation, or warranty herein or any act, omission, or misrepresentation of the owner and/or owner’s employees, agents or representatives, including architects, engineers, surveyors, or others engaged to perform preliminary steps necessary for Alpha to perform its work. This indemnification shall be as broad as permissible under RCW 4.24.115.

ENTIRE AGREEMENT. There are no promises, terms, conditions, or obligations other than those contained within the Invoice or Proposal or the Contract Terms and Conditions. This contract supersedes all prior communications, representations, or agreements, either verbal or written, between the parties hereto. This agreement may not be amended except in writing, other than the Scope of Work described in these terms.

WARRANTY. All work described on the Invoice or Proposal has a one-year warranty on workmanship unless noted on the contract. Alpha-supplied fixtures or materials have a manufacturer’s warranty. The consumer is responsible for submitting the manufacturer’s warranty registrations. The warranty is void if a balance remains unpaid.

USE OF PICTURES. The owner agrees to allow Alpha to use any pictures of the work performed to advertise and show others without penalty or fees from the owner.

TESTIMONIALS. The owner agrees to allow Alpha the rights and privileges to use all written or verbal testimonials in our advertisements without penalty or fees from the owner.

EMAIL. The owner agrees to allow Alpha to use the owner’s email address to receive advertisements and specials without penalty or fees. Alpha agrees to keep all email and personal information private from third parties.

SIGNATURES. The Client and the Business accept all terms and conditions when accepting any invoices. Any invoice acceptance or verbal confirmation of work agrees with all listed terms and conditions.

PRIVACY. Please click here to view our privacy policy. 

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